While there is no Coronavirus in Far North Queensland, we recognise it’s possible for someone to bring it and have implemented the below procedures. You can also download a copy of our COVID Safe Policy here.
Contactless check in and checkout – we charge your card about one week in advance the full amount for your booking. Your name will be on a board by the front door directing you to your suite. While we will offer to show you through your room and the facilities, this is optional. Checking out is also available as contactless as described in your suite.
Your suite has no air vents connecting to other rooms.
Hand sanitiser is available in the main hallway.
Extra cleaning of suites and all surfaces is standard procedure. You will find antibacterial spray in your suite if you wish to sanitise any surfaces.
We practice social distancing and do not shake hands. This does take some getting used to, but it’s for everyone’s benefit.